Shipping policy

In light of the ongoing COVID-19 pandemic, a situation challenging and uncertain for everyone, we are doing everything we can as a business to prevent any disruption to our services.

At this time, all orders are being processed as normal and most deliveries are carried out as scheduled, though international shipments may experience delayed delivery times.

As for certain countries non-essential shops and businesses are closed, we also advise that -before ordering- you check that you are still able to receive parcels at your shipping address. This will help you avoid unnecessary costs. 

Finally please be aware that, according to the information we’ve been provided, people receiving parcels are not at risk of contracting the coronavirus. Based on existing data regarding other coronaviruses, these types of viruses don’t survive long on objects, such as letters or parcels. However, as per the highly publicised guidance, we advise people to wash their hands using soap and hot water after unpacking any newly received parcels.

Please note: All deliveries are handled by shipping couriers. Therefore all times given below are estimated delivery times. There is a small chance that your delivery may come earlier or later than specified.

You will be sent an email when it is dispatched.

Please ensure that your address is correct at checkout.

Your order will be cancelled as a result of a failed delivery.

In the event of any failed delivery, the cost of the item only, will be automatically refunded to the card used at checkout, once it is sent back to our warehouse.

Please check your Junk/Spam for shipping emails

Shipping costs:

Unfortunately due to COVID-19 our international courier partners have consistently upped their price’s as the demand for e-commerce goes up, in a period where there are less flights. Therefore we have had to up our shipping prices to reflect this increase. We will be constantly reviewing this and will look to bring this back down to normal as soon as we can. We thank you in advance for your understanding.

Final shipping fees are calculated at checkout based on weight and location.

United States:

Standard : Starting from $5

Canada:

Standard : Starting from $15

Expedited : Starting from $23

South America:

Standard : Starting from $15

Expedited : Starting from $45

Europe:

Standard : Starting from $20

Expedited : Starting from $45

Asia:

Standard : Starting from $13

Expedited : Starting from $50

Oceania:

Standard : Starting from $25

Expedited : Starting from $55

Africa:

Standard : Starting from $15

Duty and Tariffs

When ordering internationally you may have to pay import duty depending on what you’ve ordered and its declared value.

Import duty is a tax that may be imposed by your country’s government on goods from other countries, so unfortunately this is not something we can control.

When sending parcels to the UK from the US, Duty is only payable for any orders over £135 in value. Duty may apply to restricted goods, including alcohol, tobacco, etc.

Duty will be based on the type and material of each good, and the location the customer resides in. The customer will have an invoice attached to the shipment for payment.

Please use this website to look up potential payable duty charges https://www.check-duties-customs-exporting-goods.service.gov.uk/selectdest?_ga=2.24855993.2043019202.1611132980-1190965269.1588795992

It is not guaranteed that there will be a duty charge, its dependant on each shipment and each customs official around the world.